General Things to Solve Issues:
- Try running Rhino in English language mode. While the goal is for 3DShoemaker to work for all languages, there are still some issues when in non-English mode. In some cases, a re-install of Rhino has proven necessary to get it fully running in English mode.
- 3DShoemaker requires that your computer is set to treat periods as decimal points. If it is set to commas, this will cause issues. To switch to periods, go to Regions/Additional Settings on your windows computer and set it here. This will should the error of wrong units or scale.
- Avoid zeros for the various parameters. Zero values essentially tell 3DShoemaker that you are working with a template that was developed in an older version of the plugin that did not have that parameter. The workaround is to use a number close to zero, like 0.1 for instance.
- Set Microsoft Windows including keyboard settings to English. This may not always be necessary, but if you are encountering issues, it could be due to language settings.
- Reinstall 3DShoemaker. If you are encountering issues with the installation, it’s a good idea to try reinstalling (uninstall the install) 3DShoemaker.
- When having trouble using templates, try first rebuilding and resaving the template. Sometimes software updates may change parameterization techniques and a rebuild is required.
- Review the YouTube videos. There is an extensive set of YouTube videos that, if you follow along closely, may solve your problem.