Installing and Updating 3DShoemaker

The following is an explanation on how to update 3DShoemaker.

  • For whatever Rhino edition you have (7, 8, etc.), make sure you are running the latest most up to date version (service release) of it for WINDOWS, otherwise you might not be able to find the plugin in the package manger.
  • Use the Rhino command SetDotNetRuntime and make sure you are running .NETFramework and not NETCore.
  • If you have any version 1 installations of 3DShoemaker, make sure to disable them in the plugin manager (type _PluginManager in the command prompt) then restart Rhino3D.
  • Install the latest version of 3DShoemaker via the package manager (type _PackageManager in the command prompt, and in the dialogue that comes up search for “3DShoemaker”), then restart Rhino3D. This is also how you update to new versions of 3DShoemaker. Note that version numbers of 3DShoemaker beginning with 7 are for Rhino 7 and version numbers of 3DShoemaker beginning with 8 are for Rhino 8 etc.
  • Double check to make sure 3DShoemaker is enabled in the plugin manager. If you had to enable it, another restart of Rhino3D will be necessary.
  • Then the next step is to activate your license key (purchased here) by typing Activate3DShoemaker in the command prompt. A form will come up allowing you to enter your license key.
  • If you are installing a 3DShoemaker license key on a new computer, you may need to first deactivate your license on another computer using the Deactivate3DShoemaker command.
  • Once 3DShoemaker is installed, the control panel can be opened with the command “Open3DShoemakerPanel”. See here for more instructions on getting started with 3DShoemaker.
  • Updating 3DShoemaker

  • Make sure the latest version of Rhino is installed.
  • Open the “PackageManager”, select the latest version of 3DShoemaker and click ‘Install’.
  • Restart Rhino.
  • Open the “PluginManager” to make sure that 3DShoemaker is set to the latest version. If it isn’t, click the checkmark to disable it, restart Rhino, then enable 3DShoemaker in the plugin manager and restart Rhino again.
  • If encountering the error saying unable to load the plugin, disable it in the PluginManager, restart Rhino, and then enable it again.
  • It may now be necessary to open the 3DShoemaker panel again: Open3DShoemakerPanel.
  • Uninstalling 3DShoemaker

  • Open the “PackageManager”, search and select the 3DShoemaker plugin, and click the uninstall button.
  • Restart Rhino.
  • Open the “PluginManager” to make sure that 3DShoemaker is not enabled. If it is, then uncheck it and restart Rhino again.
  • That’s it for installing, updating, and uninstalling 3DShoemaker. Next you may want to check out FAQ below and the guide to getting started in 3DShoemaker.

    3DShoemaker Rhino3D Plugin FAQ

    • 3DShoemaker is only available for Rhino on Windows and only in English. There currently are no plans to change this.

    • You can’t import external shoe last CAD models exactly. What you can do is put them on a temporary layer and then adjust a 3DShoemaker template until it is a reasonable match. This is a time consuming process. But once you have a template you like, creating a coherent library of templates is more straightforward than with other shoe last software programs.

    • General Things to Solve Issues:

      • Try running Rhino in English language mode. While the goal is for 3DShoemaker to work for all languages, there are still some issues when in non-English mode. In some cases, a re-install of Rhino has proven necessary to get it fully running in English mode.
      • Use the Rhino command SetDotNetFramework and make sure you are running .NETFramework and not NETCore.
      • 3DShoemaker requires that your computer is set to treat periods as decimal points. If it is set to commas, this will cause issues. To switch to periods, go to Regions/Additional Settings on your windows computer and set it here. This will should the error of wrong units or scale.
      • Avoid zeros for the various parameters. Zero values essentially tell 3DShoemaker that you are working with a template that was developed in an older version of the plugin that did not have that parameter. The workaround is to use a number close to zero, like 0.1 for instance.
      • Set Microsoft Windows including keyboard settings to English. This may not always be necessary, but if you are encountering issues, it could be due to language settings.
      • Reinstall 3DShoemaker. If you are encountering issues with the installation, it’s a good idea to try reinstalling (uninstall the install) 3DShoemaker.
      • When having trouble using templates, try first rebuilding and resaving the template. Sometimes software updates may change parameterization techniques and a rebuild is required.
      • Review the YouTube videos. There is an extensive set of YouTube videos that, if you follow along closely, may solve your problem.
    • The support included with the plugin license purchase only encompasses support installing and building a first shoe last. Beyond that, training/consulting services are available on a paid hourly basis. There is also an extensive array of YouTube tutorials on how to use the software.

    • First try to rebuild the model. You may need to press the pause button. In some cases, you might be able to undo some parameter changes via Control-Z and then rebuild. If this doesn’t work, then one recovery technique is to build a new shoe last using the failed last as a template for the new build, making sure to set the primary measurements to the desired values.

      Another thing to check is the viewport name. The perspective view gets renamed to the view currently being edited, and some errors might prevent this from returning to perspective. If this happens, try manually renaming the view back to perspective (right click the view name and set view to perspective).

      In general, it is important to save regularly, possibly using the incremental save feature in Rhino. Also, it is important that the model is working well before saving. This can be ensured by doing a Rebuild before saving.

    • If ever you run into the situation where the buttons on the side panel are stuck in a disabled state, press the Pause button to re-enable them and then possibly the Rebuild button to get things going again.

    • The best way to report a bug is to provide a copy of the 3DM file (should not be saved in editing mode) prior to the bug occurring and then make a video of the steps taken that cause the bug to happen. This will allow for replication of the bug so that it can be fixed. Frequent saving will provide an opportunity to provide this kind of bug reporting.

    • In options/annotation styles change the model scale space to 1. When creating new documents, always choose the No Template option. Or if that doesn’t work, choose scale small and units mm.

    • Use the Rhino command SetDotNetRuntime and make sure you are running .NETFramework and not NETCore.

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