3DShoemaker Terms and Conditions

Below are the terms and conditions for using products from 3DShoemaker:

The objective of 3Dhoemaker is to provide 3D modeling and 3D printing solutions for shoemakers and footwear businesses. This takes the form of software and 3D models. Also available are physical 3D printed items, but these are for research and evaluation purposes only and are not intended for individual use. The following terms and conditions apply to the various services provided on 3DShoemaker.com.

3D Printed Samples Terms and Conditions

All physical 3D printed items sold on 3DShoemaker.com are for sample purposes only. They are intended to be used by businesses for evaluation purposes while researching whether or not to incorporate 3D printing into a shoe manufacturing workflow. The physical properties of 3D printed items may differ from those made with conventional manufacturing methods and the designs on 3DShoemaker.com have not been tested to gauge safety and effectiveness. For these reasons, 3D printed samples sold on 3DShoemaker.com are not intended for individual use. By purchasing the 3D printed physical samples on 3DShoemaker.com you agree to the following:

– By using 3D printed samples sold on 3DShoemaker.com, you agree to use them for research purposes only.
– The customer accepts full responsibility for any harm or damage that may come from using sample physical 3D printed items as footwear, parts of footwear, or in the manufacture of footwear.
– 3D printed samples sold on 3DShoemaker.com are final sale with no refunds or returns. If revisions are required for bespoke orders, these are done at the base physical price (no additional customization fees).
– The process of 3D printing, unlike injection molding, is inherently prone to aesthetic imperfections. Such imperfections will not be considered as reason for return, refunds, nor exchanges. 3D printed shoe samples in particular may have substantial defects.
– All designs are private property and shall not be copied, duplicated, nor modified in any way.

3D Model Terms and Conditions

– All 3D model sales are final and non refundable.
– If the wrong size is ordered accidentally, a size or fit adjustment may be requested.
– For bespoke orders, one round of revisions is provided free of charge.
– Neither the 3D model designs nor modifications of these may be transferred or sold to any other entity.
– 3D models purchased on 3DShoemaker may be 3D printed unlimited times but only for one person.
– Purchased 3D models incorporating a joint design (alpha or rail) may not be resold regardless of the source of the original 3D model.
– Purchased parametric models require the commercial CAD software Rhinoceros 3D and a version of the 3DShoemaker plugin to use.
– The customer accepts full responsibility for any harm or damage that may come from using 3DShoemaker models, manufacturing the models, or using any manufactured instances of them.
– Customers may only cancel orders if work on the order has not yet begun, and may be subject to a 2% credit card processing fee. Return funds are usually received within 1-2 weeks but may take up to 6 weeks for large orders.

3DShoemaker Rhinoceros3D Plugin Terms and Conditions

– The 3DShoemaker plugin for Rhino requires a license to use, which can be purchased at 3DShoemaker.com. Trials of the Personal edition are available upon request.
– The 3DShoemaker plugin can be downloaded from the Rhino package manager, but requires a license key to activate. Each license purchased is active for one year and may only be used on a single computer at a time.
– All editions include email support for installation while only the Business and higher editions come with full email support for usage. Training is available on an hourly basis. There are also numerous free tutorials available.
– 3DShoemaker is private property and shall not be distributed by any person or party other than the plugin author.
– The 3DShoemaker plugin may not be altered in any way.
– Any feedback provided by users may be incorporated into 3DShoemaker without restriction or payment.
– 3DShoemaker is provided as is and no guarantee is provided as to its correct and error free operation.
– The user of the plugin accepts full responsibility for any harm or damage that may come from using 3DShoemaker.
– The plugin requires internet connectivity to use.
– This agreement does not transfer any right, title or interest in any intellectual property right.

3DShoemaker Training and Consulting Terms and Conditions

– 3DShoemaker consulting and training is provided for information purposes only. If you choose to make use of the provided information, you do so at your own risk and agree to assume responsibility for any financial loss, property damage, and/or physical harm that may come from doing so.
– 24 hours notice is required if cancelling an appointment. For missed appointments, only a 50% refund will be provided.

General Terms and Conditions

– 3D models developed for customers maybe resold to other customers unless additional fees for ownership of designs is paid.
– Images and 3D models supplied by customers for orders may be used for social medial purposes.
– The customer agrees to not distribute copies, recordings, or any other form of duplication of support content including emails, videos, and screen sharing sessions.
– The details of this agreement may be subject to change at any time.