FAQs
Quantity discounts get applied after items get added to your cart and are as follows (per item): 2-5: 5% 6-10: 10% 11-15: 15% 16-20: 20%
We now have a way to check the exact measurements of any given shoe last in any given size. On the product page, simply choose a size and check the ‘Show Measurements’ checkbox. And for a general idea of how we grade our shoe lasts, see our shoe last sizing charts.
The best way to see pricing is to add items to your cart. All prices get updated based on your selections. For instance, choosing a bespoke or custom shoe last from the level of customization drop down affects cost. When ordering size runs (add various sizes of a style to […]
We no longer provide shoe last sizing recommendations based on foot measurements alone. This is because the shapes of the foot and shoe last also have an impact on what size is best (along with many other factors). A tracing could help us make a recommendation, but by the time […]
You can’t import external shoe last CAD models exactly. What you can do is put them on a temporary layer and then adjust a 3DShoemaker template until it is a reasonable match. This is a time consuming process. But once you have a template you like, creating a coherent library […]
Lead time is shown on your order receipt. Please avoid inquiring about order status unless one business day more than stated lead time has passed.
3DShoemaker requires that your computer is set to treat periods as decimal points. If it is set to commas, this will cause issues. To switch to periods, go to Regions/Additional Settings on your windows computer and set it here.
3DShoemaker requires that your computer is set to treat periods as decimal points. If it is set to commas, this will cause issues. To switch to periods, go to Regions/Additional Settings on your windows computer and set it here.